FAQ
Questions
Short answers to common questions. If yours isn't here, speak to us.
Frequently asked
Can I personalise a piece?
Many AB pieces can be personalised. Where a piece allows it, you can choose the metal, stone or size and add an engraving — each product page shows exactly which options are available.
What is the difference between natural and lab-grown diamonds?
Both are real diamonds with the same chemical, physical and optical properties. Natural diamonds formed in the earth; lab-grown diamonds are created in a laboratory. AB always states clearly which one a piece holds.
How does bespoke work?
Tell us your idea, share any inspiration and an approximate budget. We arrange a consultation, develop a design for your approval, and only then is your piece made. Begin on our Bespoke page.
What does 'made to order' mean?
Some pieces are made for you after you order. Where this applies, the product page says so and shows the estimated lead time.
Is my wishlist saved to my account?
Your wishlist is saved in the browser on the device you are using. It does not move between devices.